THE business process outsourcing (BPO) industry in the country aims to earn $13 billion in revenues and generate one million jobs by 2010.
If this will be achieved, this would mean a total of $6.7 billion in annual salaries that can be distributed through spending in various sectors of the country’s economy, said lawyer Jamea Garcia, executive director for talent development of the Business Processing Association of the Philippines (BPAP).
Garcia was in Cebu last Tuesday as one of the panelists during the business forum hosted by JobsDB.com at the Cebu City Marriott Hotel.
Cebu, said Garcia, is known as the second biggest home of BPO companies, after Metro Manila. She said that as of BPAP’s last count, BPO companies in Cebu employ a total of 16,400 workers.
Based on data from BPAP, 30 percent of the projected combined annual salaries for 2010 would be spent on food while 10 percent will go to housing-related expenses, and five percent for transportation and communication. BPAP also said 20 percent will go to taxes and the rest would go to other expenditures.
“Achievable”
Garcia said the targeted revenue in the next two years is “achievable,” considering the 50 percent growth in the BPO industry in the last three years. BPAP has laid out a roadmap that will help the industry achieve its goals. The roadmap considers the supply of qualified personnel as the “most important” factor in the BPO industry’s continued growth.
“Talent will drive the growth of the industry,” said Garcia.
Majority of BPO companies in Cebu, and in the country in general, are contact centers while the rest provide non-voice services that include back office management, animation, transcription and software development.
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If this will be achieved, this would mean a total of $6.7 billion in annual salaries that can be distributed through spending in various sectors of the country’s economy, said lawyer Jamea Garcia, executive director for talent development of the Business Processing Association of the Philippines (BPAP).
Garcia was in Cebu last Tuesday as one of the panelists during the business forum hosted by JobsDB.com at the Cebu City Marriott Hotel.
Cebu, said Garcia, is known as the second biggest home of BPO companies, after Metro Manila. She said that as of BPAP’s last count, BPO companies in Cebu employ a total of 16,400 workers.
Based on data from BPAP, 30 percent of the projected combined annual salaries for 2010 would be spent on food while 10 percent will go to housing-related expenses, and five percent for transportation and communication. BPAP also said 20 percent will go to taxes and the rest would go to other expenditures.
“Achievable”
Garcia said the targeted revenue in the next two years is “achievable,” considering the 50 percent growth in the BPO industry in the last three years. BPAP has laid out a roadmap that will help the industry achieve its goals. The roadmap considers the supply of qualified personnel as the “most important” factor in the BPO industry’s continued growth.
“Talent will drive the growth of the industry,” said Garcia.
Majority of BPO companies in Cebu, and in the country in general, are contact centers while the rest provide non-voice services that include back office management, animation, transcription and software development.
Read More Article...
1 comments:
Nice informative article. BPO industry is really going great. One such outsourcing company is Cleave Global e services. It's a leading provider of offshore BPO services. They deliver value to their customers by bringing operational excellence and functional knowledge to their business processes. Cleave Global provide quality execution of client processes, monitor these processes against performance metrics, and seek to improve them on an ongoing basis.
They serve Telecom, Financial and Healthcare industry. In addition to industry-specific services, they offer a range of services across multiple industries, in areas such as accounting, recruitment, software services, web support and back office operations.
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