The BPO market in the Asia-Pacific region excluding Japan will grow at a five-year compound annual growth rate of 11.2 percent, from US$17 billion in 2008 to US$29 billion in 2013, IDC said Monday in a statement.
Emerging economies in the region are expected to undergo rapid growth during the forecast period, the market analyst group added. For example, the Indian market is predicted to achieve 17 percent growth between 2009 and 2010, due in part to a strong domestic demand especially from the telecoms sector and mainstream uptake of BPO services.
Suchitra Narayan, IDC's research manager for Asia-Pacific IT services research, noted that the current economic downturn is playing a part in the accelerated adoption of BPO, and in particular, platform BPO. Platform BPO typically refers to business processing services based on a vertical or horizontal technology platform.
