THE fast-growing business process outsourcing (BPO) industry in the country is not without problems and challenges.
The Business Processing Association Philippines (BPAP), has identified three key issues that should be addressed with a clear set of initiatives and an institutional framework to sustain momentum.
The Business Processing Association Philippines (BPAP), has identified three key issues that should be addressed with a clear set of initiatives and an institutional framework to sustain momentum.
The three issues are: talent, which require that the supply of qualified workers be sustained; the business environment, referring to the government’s predictable and consistent regulatory policies, and; the next wave cities, which means that additional cities should be tapped to house the different BPO players doing business in our country.
The above issues can be dissected in the light of the present circumstances and realities. In the case of availability of qualified workers, the industry should confront the need to attract more talent. Efforts have to be made to make the supply meet the skill requirements of the offshoring and outsourcing industry. Focus must be made on the English language, problem solving skills and other competencies required by the industry.
The above issues can be dissected in the light of the present circumstances and realities. In the case of availability of qualified workers, the industry should confront the need to attract more talent. Efforts have to be made to make the supply meet the skill requirements of the offshoring and outsourcing industry. Focus must be made on the English language, problem solving skills and other competencies required by the industry.
Read More Article...
0 comments:
Post a Comment