Genpact, a BPO (business process outsourcing) company in India, is investing in a training joint venture with NIIT, a large Indian training company. Genpact's entry into the training business reflects the extent to which Indian companies are finding it tough to attract and retain top quality talent.
"Our focus is not so much on profits, but to have access to top quality staff trained at the institute," said a spokesman for the company on Wednesday. Genpact is to hold 25 percent of the equity of the training joint venture, called NIIT Institute of Process Excellence, with NIIT holding the rest of the equity. The joint venture will be managed by both companies.
As Indian industry shifts focus from voice-based services to business-processing functions, there is a strong demand for professionals with business-processing knowledge in addition to voice capabilities, the companies said.
Genpact was the Indian back-office subsidiary for GE Capital, until it was spun off in 2005 as an independent BPO company. The company currently has 34,300 staff in India and other locations.
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"Our focus is not so much on profits, but to have access to top quality staff trained at the institute," said a spokesman for the company on Wednesday. Genpact is to hold 25 percent of the equity of the training joint venture, called NIIT Institute of Process Excellence, with NIIT holding the rest of the equity. The joint venture will be managed by both companies.
As Indian industry shifts focus from voice-based services to business-processing functions, there is a strong demand for professionals with business-processing knowledge in addition to voice capabilities, the companies said.
Genpact was the Indian back-office subsidiary for GE Capital, until it was spun off in 2005 as an independent BPO company. The company currently has 34,300 staff in India and other locations.
Read more news..
2 comments:
Wow, Wonderful blog. Your blog have very nice information. Thanks
WE have bpo project and we are having other voice processes also. we provide you,sale support .
Bpo process
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