Ronald George is with HR Operations, 24/7 Customer. He had a fast-track growth in the company in a span of seven years. Now with HR, his mandate is to make the fresh recruits feel at home. He speaks to ET on the opportunities in the sector.
Can you give a brief overview of your career?
I started my career with 24/7 Customer in March 2001 and it has been more than 7 years since I’m with them. I began as an agent in operations and spent 1.3 years in this role and moved on to become a team leader managing 20 agents. After working for 1.6 years as a team leader, I was promoted as manager (operations) handling 7 team leaders.
I worked for 2.5 years as manager and was promoted as assistant program manager managing approximately 500 employees. After spending a year in that position, I moved laterally to the support function as manager, HR Operations. When I joined 24/7 Customer, it was a young company which was growing and I thought this was the best place where I could get immense opportunities to learn and grow.
The BPO industry is hailed as a sector enabling youngsters to have fast-track careers, with higher levels of responsibility being delegated at fairly early stages in their careers. What are the growth prospects available for people looking at a career in this sector?
Read more Article...
Can you give a brief overview of your career?
I started my career with 24/7 Customer in March 2001 and it has been more than 7 years since I’m with them. I began as an agent in operations and spent 1.3 years in this role and moved on to become a team leader managing 20 agents. After working for 1.6 years as a team leader, I was promoted as manager (operations) handling 7 team leaders.
I worked for 2.5 years as manager and was promoted as assistant program manager managing approximately 500 employees. After spending a year in that position, I moved laterally to the support function as manager, HR Operations. When I joined 24/7 Customer, it was a young company which was growing and I thought this was the best place where I could get immense opportunities to learn and grow.
The BPO industry is hailed as a sector enabling youngsters to have fast-track careers, with higher levels of responsibility being delegated at fairly early stages in their careers. What are the growth prospects available for people looking at a career in this sector?
Read more Article...
0 comments:
Post a Comment