NEW DELHI: BPO firms, which have so far been big job creators in India, are now shifting employees to emerging outsourcing destinations like the Philippines.
Not only are domestic BPOs such as Genpact, Sitel and Intelenet hiring in droves from the country for their Philippines operations, MNCs such as Citibank and Accenture too are relying on Indian talent.
“While at the associate level, Philippines have talent that is comparable or superior to their Indian counterparts, there is a complete void at the middle and senior management levels.
It’s largely Indian executives who fill up this void at Indian, local and captive BPO firms in the Philippines,” said Quatrro BPO Solutions MD Raman Roy.
Read More Article...
Not only are domestic BPOs such as Genpact, Sitel and Intelenet hiring in droves from the country for their Philippines operations, MNCs such as Citibank and Accenture too are relying on Indian talent.
“While at the associate level, Philippines have talent that is comparable or superior to their Indian counterparts, there is a complete void at the middle and senior management levels.
It’s largely Indian executives who fill up this void at Indian, local and captive BPO firms in the Philippines,” said Quatrro BPO Solutions MD Raman Roy.
Read More Article...
0 comments:
Post a Comment