Recent fraud case has alerted Kolkata's BPO hub to its security troubles

Ever since the recent BPO fraud, wherein, a young woman working at a call centre was arrested for splurging Rs. 200, 000 with credit cards of her company's US clients, the IT hub in the Salt Lake area is going full throttle to ensure tight security control by involving the police.

As Oney Seal, the Miami-based CEO of Databazaar.com, says, "It is high time we all came together to ensure an all-encompassing cyber security. We must follow best practices and certain standard certification and auditing by authorities like ISO or BS7799 (British Standard),"

"Law enforcement agencies need to be trained in potential areas of security fraud so that when an incident occurs, the police should have some idea of the problem," said Seal, whose company, a wholesale distributor, exporter and e-tailer of computer and printer supplies, has its sensitive back-end office in the IT hub.

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